What is Business Etiquette Anyway?

Why I Wrote This Book—And Why It Still Matters Today
By Donna Paige Riley, Master-Level Trainer, Certified Maxwell Coach, Speaker, and Teacher

Two years ago, I released What is Business Etiquette Anyway? Key Strategies for Building Successful Working Relationships—and the conversations it sparked have confirmed just how vital this topic truly is.
When I wrote this book, I wasn’t interested in etiquette for etiquette’s sake. I was focused on something much deeper:
   💬 How do we build authentic, respectful, and professional relationships in today’s changing workplace?
As a Master-Level Trainer and Certified Maxwell Coach, I’ve worked with professionals across industries who
​are talented, driven, and technically skilled—but they often struggle to:

• Communicate with clarity and presence
• Lead in hybrid or virtual settings
• Read unspoken cues and expectations
• Build trust and rapport across differences

   This book offers practical, accessible guidance on:
✔️ The habits that quietly boost or break your professional image
✔️ Modern etiquette in emails, meetings, and digital communication
✔️ Strategies for respectful assertiveness and leadership presence
✔️ Real-life examples from coaching, training, and mentoring

If you’ve ever felt unsure how to “read the room,” navigate difficult conversations, or present yourself with polished confidence—this book was written for you.

 📘 You can get your copy here:  https://a.co/d/eEyRMvh

And if you'd like to bring these lessons to your team or audience, I offer speaking engagements and customized training programs. Let’s build workplaces where courtesy meets competence—and respect leads to results.

                 ​www.msdonnaspeaks.com/contact   or    [email protected]