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Communicating at Work

5/26/2025

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 By Donna Paige Riley, Master-Level Trainer, Certified Maxwell Coach, Speaker, and Teacher

​​Effective communication at work is essential for fostering collaboration, reducing misunderstandings, and enhancing productivity. When team members communicate clearly, they can align their goals, solve problems efficiently, and build stronger relationships. Poor communication, on the other hand, can lead to confusion, delays, and frustration, ultimately affecting team morale and performance.

Here are three strategies to improve communication at work:
  1. Active Listening: Pay full attention to the speaker, ask clarifying questions, and summarize key points to ensure understanding. This builds trust and ensures that everyone is on the same page.
  2. Be Clear and Concise: Avoid jargon and keep your messages simple and to the point. Whether it’s an email, meeting, or casual conversation, being clear prevents misinterpretations.
  3. Use the Right Medium: Choose the best communication tool for the message—whether that’s face-to-face, email, or instant messaging. For complex topics, a face-to-face or video meeting can help avoid confusion that might occur in written communication.

​By applying these strategies, you can contribute to a more efficient and positive workplace environment.
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